Last Updated: March 1, 2026

MetroMiix provides comprehensive warranty coverage on all premium lawn mowers through manufacturer limited warranties. Our goal is to ensure your equipment performs reliably for years.

Coverage Details

What We Cover
Our Limited Warranty protects against defects in materials and workmanship under normal use. Coverage begins on your delivery date and lasts for the period specified on your product page and included documentation (typically 1-5 years by manufacturer).

Covered Issues

• Manufacturing defects
• Functional failures during normal operation
• Parts failure due to material/workmanship issues

Warranty Periods

• Residential mowers: 2-3 years
• Commercial mowers: 1-2 years
• Engines: 2-4 years (varies by brand)

What’s Not Covered

Exclusions
The warranty does not cover:

• Normal wear and tear (belts, blades, tires, filters)
• Accidental damage or impact
• Misuse, neglect, or improper operation
• Improper maintenance or storage
• Cosmetic damage that doesn’t affect function
• Unauthorized repairs or modifications
• Acts of God (flood, fire, lightning)

Making a Warranty Claim

What You Need

1. Proof of purchase (order number/receipt)
2. Product details (model/serial number)
3. Photos/video of the issue
4. Description of when/how the problem occurred

Claim Process

1. Contact support@metromiix.com with your documentation
2. We’ll review and provide instructions (typically within 24-48 hours)
3. Approved claims: Repair, replacement, or refund based on manufacturer policy
4. Resolution: 7-14 days after inspection (shipping times vary)

Shipping for Claims

• Customer typically pays return shipping for standard claims
• We cover shipping for verified manufacturing defects
• Replacement units ship free via freight

Manufacturer Direct Support

Authorized Service
Many manufacturers offer direct service through authorized dealers. We’ll provide contact info and assist with coordination. Warranty remains valid regardless of service location.

Our Satisfaction Guarantee

30-Day Performance Promise
If your mower doesn’t meet performance expectations within 30 days, contact us. We’ll work with you to resolve issues or process a return per our Returns Policy.

Important Notes

• Transferable: Warranties transfer to subsequent owners
• Registration: Some manufacturers require online registration (we’ll provide links)
• Proof Required: Always keep your receipt and serial number
• Questions? Email support@metromiix.com anytime